Privacy policy
One3 Athlete — Privacy Policy
Last updated: 01/02/2026
At One3 Athlete, your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or placing an order, you agree to the practices described below.
Information We Collect
When you shop with us, create an account, or contact our team, we may collect the following information:
Personal Information
- Name
- Email address
- Shipping and billing address
Payment Information
- Payment details (processed securely through our payment provider)
- We do not store full credit card numbers
Order Details
- Products purchased
- Order history and preferences
Device & Usage Data
- IP address
- Browser type
- Pages viewed and interactions with our store
This information is collected automatically through cookies and similar technologies to help us improve our site and protect against fraud.
Why We Collect This Information
We collect and use your information to:
- Process and ship your orders
- Communicate about your order status and updates
- Provide customer support
- Improve our website, products, and shopping experience
- Monitor security and prevent fraud
- Send marketing emails or promotions (only if you opt-in)
You can unsubscribe from promotional emails at any time using the link at the bottom of our messages.
We Never:
- Sell your personal information
- Sell your email address
- Store full credit card numbers on our systems
Your payments are processed through Shopify’s encrypted payment system, which uses industry-standard security protocols to keep your information safe.
How Payments Are Processed
All transactions are handled through Shopify’s secure payment platform.
Shopify encrypts your payment data during transfer and storage.
For more about Shopify’s privacy practices, you may review Shopify’s Privacy Policy directly on their website.
Cookies & Tracking
We use cookies and similar technologies to:
- Remember items in your cart
- Understand how visitors use our site
- Improve functionality and performance
You can disable cookies in your browser settings, though some site features may not function properly.
Sharing Your Information
We only share information with trusted service providers that help us run our business, such as:
- Payment processors
- Shipping carriers
- Website hosting and analytics tools
These partners are only allowed to use your information to provide services to One3 Athlete — not for their own marketing.
We may also share information if required by law or to protect our company, customers, or others.
Data Security
We take your security seriously.
We use administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, or misuse.
No system is 100% secure, but we work hard to keep your data protected.
Data Retention
We keep your information only as long as needed to:
- Fulfill your orders
- Comply with legal or tax obligations
- Resolve disputes
When data is no longer required, it is securely deleted or anonymized.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request corrections or updates
- Request deletion (in certain cases)
- Opt out of marketing communications
To make a request, contact us using the email below.
Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy or how your data is handled, contact us:
We’re happy to help.